Emergency Flood Service in the United States

Before equipment is placed, we consider this: It means a live person answers at any hour, triages your situation and opens a file during the call, and a crew is dispatched based on risk.

Our field notes give this point special attention: On a normal night, without delay. During the response, we work from this fact: During regional flooding, it depends on how many properties are ahead of you and what the roads are doing.

To keep the work focused, we start here: By risk, and we will tell you the criteria. For your property, the useful point is this: Life safety and electrical hazards first, then water that is still actively coming in, then medically vulnerable occupants, then buildings where water is spreading into other units.

From the first assessment, we look at this: It is the defined first visit: hazards controlled, pooled water removed, spread stopped, what equipment we have placed, and everything documented.

Our technicians plan around this detail: Yes. Before equipment is placed, we consider this: We bring temporary power, and a portable generator is always placed outside the building because of carbon monoxide.

Our technicians plan around this detail: Keep people and pets out of the water, and do not touch electrical equipment in the wet area.

We keep the field plan clear: No. We keep the field plan clear: There is no weather surcharge, and our published ranges hold on the worst night of the year.